Privacy Policy
Last Updated: April 20, 2026
At OrdersPilot, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our platform and services.
1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
- Account Information: Name, email address, and company details when you create an account.
- Store Data: Transaction records, inventory levels, and customer identifiers from your connected Shopify stores.
- Usage Data: Information about how you interact with our platform, including IP addresses and device information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To process transactions and manage your account.
- To sync inventory and manage orders across your connected brands.
- To communicate with you about updates, security alerts, and support.
3. Data Sharing & Security
We do not sell your personal data. We only share information with third-party service providers that help us operate our platform (e.g., cloud hosting, payment processing) or when required by law.
We implement industry-standard security measures, including end-to-end encryption and secure API connections, to protect your data from unauthorized access.
4. Your Rights
You have the right to access, correct, or delete your personal information. You can also export your data at any time from your dashboard settings.
5. Changes to This Policy
We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
Questions?
If you have any questions about this Privacy Policy, please reach out to our privacy team at privacy@orderpilot.com.